Feedback and Complaints

Big Brown House welcomes the opportunity to receive your feedback and address your concerns.

We support any child or young person in the care of the agency, client, staff member or stakeholder to make a complaint.

Big Brown House honours fair resolution processes and respects confidentiality.

Please complete our online Feedback, Compliments and Complaints form

You can also contact us directly on 0437 223 164 or email feedback@bigbrownhouse.com.au